Refund&Cancellation
Thank you for choosing our Web Development / SAAS / Software Development services. We strive to provide the best user experience and customer satisfaction.
1. Cancellation Policy
1.1 Subscription-Based Services
For subscription-based products or services, you can cancel your subscription at any time. Upon cancellation, you will continue to have access until the end of the current billing cycle.
1.2 Perpetual License Products
Perpetual license products are one-time purchases without an expiration date. Cancellation does not apply as they are not tied to a subscription model.
2. Refund Policy
2.1 Eligibility for Refund
You may be eligible for a refund in the following cases:
- Technical Issues: Significant technical issues or compatibility problems that prevent proper functioning.
- Dissatisfaction: Dissatisfaction with features or performance, provided constructive feedback is given.
- Unauthorized Charges: Unauthorized charges resulting from a purchase on our website.
3. Refund Process
- Contact Support: Submit a refund request with order details.
- Evaluation: Our team will evaluate the request.
- Decision: If approved, refund is initiated within 7 days.
- Deactivation: For SAAS, software must be deactivated.
Need Help?
For any questions or concerns regarding this policy, please contact our support team at info@wefik.in.